Fresh Batch Lands Thursday! Limited Stock! Get Yours Before They Sell Out Again!

grooby logo
grooby logo

All articles

Do you offer refunds or exchanges?Updated 4 months ago

Yes, we’ve got you covered. You can request a refund or exchange within 14 days of delivery. To qualify, items need to come back in their original condition with all tags and packaging intact.

⚠️ A few exceptions apply: sale items and anything marked otherwise can’t be returned or exchanged.

To start a return or exchange, just email us at [email protected].

Refunds are sent back to your original payment method within 5 days of us receiving your return. After that, it’s up to your bank how quickly it lands in your account.

💡 Pro Tip: Keep your packaging until you’re sure you’re happy, it makes the return process smooth and speedy.


Was this article helpful?
Yes
No