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Where’s My Confirmation Email?Updated 4 months ago

When you place an order, we automatically send a confirmation email to the address you used at checkout. This email is your proof that everything went through smoothly and includes your order details.

If you haven’t received it, don’t stress — it usually means one of the following:

  1. You didn’t add an email address to your order.

  2. There was a little typo in your email address.

  3. The order wasn’t fully completed at checkout.

If you’re sure your order went through but you still can’t find your confirmation email, reach out to us at [email protected]. Include your full name, and our team will help track down your order and get things rolling.

Pro tip: Check your spam or promotions folder — sometimes our groovy emails end up hiding there!

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