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Grooby Subscriptions
Roll, chill, repeat, how to update or pause your subscription
How to manage your subscription
You can manage your Grooby subscription anytime in your account. Open the subscription portal link from any Grooby subscription email OR login here: https://groobyshop.com/account/login. Follow the screen instructions and enter the email address you
How do I cancel my subscription?
Log in to your account using this link: https://groobyshop.com/account/login. Go to Next order. Click Edit. Scroll to the bottom. Select Cancel subscription and confirm.
How do I skip an order?
Log in to your account using this link: https://groobyshop.com/account/login. Go to Next order. Click Skip. Select Yes, skip this order
How do I change my address?
Log in to your account using this link: https://groobyshop.com/account/login. Go to Account. Click Edit. Select Save Changes
How to change your strain (or switch products):
Log in to your account using this link: https://groobyshop.com/account/login. Go to your Next order (or your subscription). Click Edit. Choose a different strain for the same product, or select Swap this for a different product to change to a differe
How do I update my payment method?
Log in to your account using this link: https://groobyshop.com/account/login. Go to your Account. Click Manage Payment Methods. Click Edit. Select Send Edit Payment Link. Follow instructions sent to your emal.