My payment didn’t go through, what should I do?Updated 4 months ago

If your payment didn’t go through, don’t worry, it’s not on your end. All payments are processed directly by your bank or card provider, so we don’t have access to approve or decline transactions.

If the payment was declined or isn’t showing up, please contact your bank or card provider to find out why it didn’t go through.

🌿 Tip: Sometimes payments fail because of card security checks or a mismatch in billing details — double-check those and try again once your bank confirms everything’s fine.